top of page

COVID - 19  Update

With all that is going on in the World right now, we are so thankful for your support during the time when we need it the most.

We are a duo family-run, home-office type brand, which means we can continue to sew your new accessories safely as long as the postman is working! As the World responds to COVID-19, we have a social responsibility to ensure the health and safety of us all, so we continue to monitor the situation very closely, and to operate in accordance with all government health and safety advice. We decided to limit post office drops to once every week.

In saying that, you may experience delays in receiving your order once it is shipped, as our parcel service has had to find new ways to get deliveries to your door. Domestic (Portugal) orders may find that their parcels are not experiencing significant delays, and as for International orders, some countries are experiencing delays of 2 weeks or more. This time is on top of the usual delivery window so please take that in consideration when ordering.

We highly recommend registered shipping for all the orders, so you can track your package all the way home. In some countries, your parcel can now be delivered without signature to minimise contact and virus spread.

Upon receiving your order, we do recommend your Human removing the shipping packaging and put it in recycling straight away.  Then you should remember him/her to wash his/her hands before touching the goods inside or even your fur.

In this time of uncertainty, we are really grateful to have you .. so thank you 

#staysafe #keepyourhumanssafe

bottom of page